Bugzilla Tagging from-support

[misskat]

A quick reminder: if you're logging a bug that's from a Support request, or has something to do with the Support board, please tag it from-support. Similarly, if you're working on or see an older bug that was filed due to a Support request, please add the tag.

Thanks!

Comments

[batrachian]

Probably an obvious answer to those folks who work more closely with the Support board, but, um.

Why is this a thing we want to do? I totally believe there is a reason, just being gently curious as to what that reason is.

Thanks! :)
~Babydev Woggy

[denise]

Keeping track of what's annoying users enough to report it, so people who feel like squishing bugs that are actively annoying people can :)

[misskat]

There's a couple reasons, actually. The big one is that it makes it a lot easier to track what bugs are coming from Support. In turn, it makes it easier for me to peer over recent bugs to see if any of them are this one thing that I'm dealing with right now.

The other reason is that, if a dev is looking for something to work on, they can be pointed at that tag to find something.

[batrachian]

Cool. That makes all the sense. Thanks for the explanation. :D